4th February 2026
Waterstream is celebrating our first awards wins of 2026 after securing multiple accolades at the prestigious 2026 SPATA Awards (Swimming Pool & Allied Trades Association), announced this week.
The SPATA Awards form part of the annual British Pool & Hot Tub Awards, held during SPATEX, the UK’s biggest wet leisure industry event. Each year, the awards highlight high‑quality and technically outstanding pool installations from across the country. The awards, which honour excellence across design, construction, innovation and engineering, recognise the very best projects delivered by SPATA members nationwide. This year, Waterstream has been recognised in the following categories:
16th January 2026
Waterstream, the leading specialist in the UK swimming pool industry, marked a significant milestone on Friday 16th January, celebrating 20 years in business. The Waterstream team and their guests celebrated with a special anniversary party held at their newly renovated headquarters in Coolham, West Sussex. The event brought together the founders and their families, Waterstream team members, including many long‑standing colleagues, international partners and many others who have played a part in the company’s impressive growth over the past two decades.
Waterstream was founded by Alex Kemsley and Simon Dickson, two ambitious entrepreneurs who saw a gap in the UK market for premium swimming pools. In 2010 they became the sole UK distributor of Compass Pools. Over the past two decades the team have helped hundreds of customers choose the perfect location, style, and features for their dream pool, and the team continues to offer ongoing customer support even after the pool is in place.
From humble beginnings in Alex’s bedroom twenty years ago, Waterstream has since expanded to its current 1.6 acres site with a 4,000sq ft warehouse and bespoke production facilities. The state-of-the-art engineering hub allows the company to maintain full control over every aspect of production, from initial design to final installation, ensuring excellence in every project. The team has now grown to a team of 50 people, with over 600 swimming pools installed to date.
Alex Kemsley, Managing Director of Waterstream, comments:
“Marking two decades together at our Headquarters was incredibly special. From our earliest installations to today’s award‑winning projects, none of this would be possible without the dedication of our team, the trust of our customers, and the support of our partners across the UK and Europe. We wanted to pause and thank all of these people for being part of the journey, and we’re excited for what the next chapter holds.”
Party guests marked the 20‑year milestone in a vibrant setting filled with live music, a stylish cocktail bar and delicious food, creating the perfect atmosphere for reconnecting, reflecting on the journey so far and looking ahead to the future. The celebration capped off a year of major achievements for the business, including multiple industry award wins and strong sales growth across the UK.
The anniversary also highlighted Waterstream’s strong, long‑standing relationship with its international Compass Pools counterparts, many of whom travelled from across Europe to join the special occasion.
As the company enters its next chapter, the evening served as a reminder of how far Waterstream has come and the exciting opportunities ahead.
12th December 2025
Waterstream, the UK’s leading luxury swimming pool specialist, has swept the board at the UK Pool & Spa Awards 2025, taking home an incredible 16 accolades. The wins celebrate Waterstream’s commitment to design excellence, innovation and customer experience, cementing its position as a market leader in the wet leisure industry.
The awards recognise outstanding achievements across the sector, and Waterstream’s success includes category wins in One-Piece Pool Project of the Year, Swim Spa Project of the Year and Marketing Initiative of the Year. These honours reflect the company’s dedication to combining cutting-edge engineering with aspirational lifestyle design. The Sussex-based specialist, known for its bespoke installations and exclusive distribution partnership with Compass Pools, also received recognition for two decades of business excellence and its longstanding contribution to the industry.
Alex Kemsley, Managing Director at Waterstream, commented on the success: “Winning 16 awards is a phenomenal achievement and a testament to the passion and expertise of our team. Every project we deliver is about creating spaces that transform homes and lifestyles, and these accolades highlight our innovative approach and the trust our clients place in us. We’re proud to lead the way in luxury pool solutions.”
12th November 2025
Waterstream were honoured to have been shortlisted for the prestigious Customer Loyalty Award at the 2025 Lloyds British Business Excellence Awards. The ceremony, held at the iconic Grosvenor House Hotel in London on 11th November, brought together some of the most innovative and customer-focused companies in the country.
The shortlisting reflects Waterstream’s unwavering commitment to delivering exceptional customer experiences, from original design and installation to ongoing pool maintenance. Their dedication to innovation, precision-engineered solutions, and long-lasting client relationships continues to set high standards within the industry. With over 100 businesses entering this category, making the shortlist is a proud achievement for Waterstream.
“We are incredibly proud to have been shortlisted for the Customer Loyalty Award,” said Alex Kemsley, Managing Director at Waterstream. “This recognition is a testament to the hard work and dedication of our team, and the trust and support of our valued clients. We would like to express our sincere thanks to the judges, event organisers, and the entire Lloyds British Business Excellence Awards team for this opportunity.”
Simon Dickson, Financial Director, added: “Congratulations to the winners and all fellow shortlisted nominees. It’s an honour to be celebrated amongst the very best in British business. Being recognised at this level inspires us to keep raising the bar in luxury pool service and customer satisfaction.”
Waterstream’s shortlisting at the British Business Excellence Awards highlights its leading role in the industry and reaffirms its ongoing commitment to innovation and exceptional service.
24th July 2025
The category celebrates businesses who demonstrate the highest levels of customer loyalty, engagement, and experience. We’re committed to delivering these markers for our clients every day, so this recognition is testament to the drive and dedication of our teams.
Co-Managing Director, Alex Kemsley: “We are absolutely thrilled and incredibly proud to be shortlisted for this award. This recognition is a true testament to the dedication of our entire team and our unwavering commitment to putting our customers at the heart of everything we do. Building lasting relationships and ensuring our clients feel truly valued is paramount to Waterstream, and this nomination validates all the hard work we’ve invested in nurturing that loyalty.”
We’re looking forward to meeting the judges and expanding on our story, mission and vision for further transforming our industry.
Simon Dickson, Co-Managing Director added: “Being named a finalist is a significant achievement for Waterstream and fills us with immense pride. It reflects our core philosophy of delivering not just exceptional products, but also an unparalleled customer experience that fosters trust and long-term engagement. This shortlist position at such a prestigious event as the Lloyds British Business Excellence Awards highlights the success of our client-centric approach and motivates us to continue exceeding expectations for every single Waterstream customer.”
Thank you to all of our customers for their ongoing support and congratulations to all the finalists.
