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24th July 2025

Waterstream has been named a finalist for the Customer Loyalty Award at this year’s The Lloyds British Business Excellence Awards. Being recognised by these prestigious awards means a great deal to us as they represent the best of the UK’s business community. 

The category celebrates businesses who demonstrate the highest levels of customer loyalty, engagement, and experience. We’re committed to delivering these markers for our clients every day, so this recognition is testament to the drive and dedication of our teams. 

Co-Managing Director, Alex Kemsley: “We are absolutely thrilled and incredibly proud to be shortlisted for this award. This recognition is a true testament to the dedication of our entire team and our unwavering commitment to putting our customers at the heart of everything we do. Building lasting relationships and ensuring our clients feel truly valued is paramount to Waterstream, and this nomination validates all the hard work we’ve invested in nurturing that loyalty.”

We’re looking forward to meeting the judges and expanding on our story, mission and vision for further transforming our industry. 

Simon Dickson, Co-Managing Director added: “Being named a finalist is a significant achievement for Waterstream and fills us with immense pride. It reflects our core philosophy of delivering not just exceptional products, but also an unparalleled customer experience that fosters trust and long-term engagement. This shortlist position at such a prestigious event as the Lloyds British Business Excellence Awards highlights the success of our client-centric approach and motivates us to continue exceeding expectations for every single Waterstream customer.”

Thank you to all of our customers for their ongoing support and congratulations to all the finalists. 

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